Frequently Asked Questions
Everything you need to know about our queer-centric fashion collections.
How do I determine the right size for my body type?
We prioritize inclusive sizing. Each product page features a detailed size guide with measurements for chest, waist, and length. Since many of our items are gender-neutral, we recommend measuring a favorite garment you already own and comparing it to our charts.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like swimwear or intimate apparel cannot be returned unless they arrive defective.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the domestic region. International shipping can take between 10-21 days depending on your location and customs processing.
Are your manufacturing processes ethical and sustainable?
Absolutely. Queer Lit is committed to slow fashion. We partner with manufacturers who provide fair wages and safe working conditions, and we utilize organic cotton and recycled polyester whenever possible to minimize our environmental footprint.
Do you offer discreet packaging?
We understand that privacy is important. All orders are shipped in plain, unmarked mailers or boxes. The sender name on the shipping label is listed as 'QL Logistics' to maintain your privacy.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.